A: For better or for worse, the laws that protect your rights are
complex. Typically, only a trained, experienced attorney with lemon-law
experience in your state can provide you with proper assistance.
Fortunately, there are many attorneys who are very familiar with the
problems and challenges posed by manufacturers and dealers (who quite
obviously do not cooperate easily when faced with lemon law issues). Selecting
a skilled attorney sometimes seems intimidating or difficult, but it doesn't
have to be.
Lemon-law attorneys are just like you and me. They understand that consumers
face challenges when attempting to get fair treatment under lemon laws
and they are sympathetic to those challenges.
The number one thing you can do to help your case is KEEP PROPER RECORDS.
This can't be stressed enough. Your lemon law attorney's number one form
of ammunition is YOUR record-keeping. Next, make sure you send a certified
letter to the manufacturer of your car (this information is located, by
law, somewhere in your owners manual if your car is a year 2001 model
year or later vehicle) as soon as you feel that you have a lemon on your
Lemons are not your fault. Automobiles and other large pieces of equipment
are complex and sometimes things do fail for unknown reasons. However,
the responsibility for providing you with a vehicle that performs as advertised
does fall on the shoulders of the manufacturer, and lemon laws exist to
ensure that you get what you paid for.